KaribuPass Terms of Use
These Terms of Use govern your access to and use of the KaribuPass Mobile Application for facilitating entry into the United Republic of Tanzania (“the App”) provided by the Immigration Department of Tanzania. By downloading, installing, or using the App you accept and agree to these Terms of Use and any policies referenced herein. If you do not accept these Terms of Use you must not use the App. The use of this App is voluntary, anyone not wishing to use the App must proceed directly to the Immigration Department entry control.
Purpose
App facilitates lawful entry procedures, advance passenger information, and related interactions between travelers, carriers, and competent border authorities. The App is not a travel document and does not replace official travel authorizations, visas, permits, or carrier check‑in requirements. The entry data collected by the App will be submitted to the Immigration Department for a decision of entry to be made solely by the United Republic of Tanzania Immigration Department.
Eligibility and Account Registration
- You must be legally capable of entering into a binding contract under applicable law to use the App.
- Use of some features requires creating an account and providing accurate, current information.
- You must keep your account information accurate and promptly update it when changes occur.
- You are responsible for all activity that occurs through your account.
User Obligations
- You will provide truthful, complete, and accurate personal and travel information when prompted.
- You will comply with instructions from border authorities and carrier requirements provided through or outside the App.
- You will use the App only for lawful purposes and in compliance with applicable laws and regulations.
- You will not circumvent, interfere with, or attempt to bypass security or operational features of the App.
Prohibited Conduct
You will not use the App to:
- Submit false, fraudulent, misleading, or forged information.
- Access, copy, interfere with, or modify data belonging to others.
- Transmit malware, spam, or other harmful content.
- Use automated tools to extract data or to replicate App functions without express written permission.
- Impersonate another person or entity.
Data, Privacy, and APIS‑PNR
- The App collects, processes, and transmits personal and travel data necessary for entry facilitation and compliance with border control requirements.
- Collection and processing are governed by the App’s Privacy Statement and applicable data protection laws.
- By using the App, you consent to the collection, use, retention, and cross‑border transfer of your personal data as described in the Privacy Statement.
- The App may share data with government authorities, carriers, and authorized service providers where required for border processing and legal obligations.
Security
- The App implements administrative, technical, and physical safeguards to protect data.
- You must protect your account credentials and notify us immediately of any suspected unauthorized access.
- We do not guarantee absolute security and disclaim liability for access or disclosure caused by factors beyond our reasonable control.
Intellectual Property
- All intellectual property rights in the App, its content, and software are owned or licensed by the Immigration Department of Tanzania
- You are granted a limited, nonexclusive, nontransferable license to use the App for its intended entry facilitation purposes.
- You will not copy, modify, distribute, decompile, or create derivative works of the App except as permitted by law or with prior written consent.
Third‑Party Services and Links
- The App may integrate third‑party services or link to external sites. Those third parties operate under their own terms and privacy practices.
- We are not responsible for third‑party content, availability, or their privacy and security practices.
Disclaimers
- The App is provided on an “as is” and “as available” basis without warranties of any kind.
- We do not warrant that the App will be uninterrupted, error‑free, or free of vulnerabilities.
- We do not guarantee immigration or entry outcomes; final admission decisions rest with competent border authorities.
Limitation of Liability
To the fullest extent permitted by law, The Immigration Department and its officers, employees, suppliers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the App.
Indemnification
You will indemnify, defend, and hold harmless the Immigration Department its affiliates, and their respective officers, employees, and agents from and against any claim, loss, damage, liability, cost, or expense arising from your breach of these Terms of Use, your misuse of the App, or your violation of any applicable law or third‑party right.
Suspension, Termination, and Enforcement
- We may suspend or terminate your access to the App at any time for violations of these Terms of Use or for operational, security, or legal reasons.
- Suspension or termination does not waive our right to pursue other remedies available under law.
- Individuals who are subject to travel restrictions, bans, or legal orders may be blocked from using the App as required by authorities.
Governing Law and Dispute Resolution
- These Terms of Use are governed by the laws of the United Republic of Tanzania without regard to conflict of law principles.
- Disputes arising from these Terms of Use will be resolved in the competent courts of the United Republic of Tanzania unless mandatory legal provisions require otherwise.
Changes to Terms of Use
We may amend these Terms of Use at any time. Material changes will be communicated through the App or by other reasonable means prior to taking effect. Continued use of the App after notice of changes constitutes acceptance of the amended Terms of Use.
Contact Information
For questions about these Terms of Use or to provide notice, contact:
Tanzania Immigration Services Department
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +255 262-323542
Address: 1181, Dodoma, Tanzania
Last updated: 07th October 2025